Terms And Conditions

1. Who We Are

GoTravelista is a travel service brand that curates tour packages and provides reliable outstation taxi services across India. When you browse, enquire, or book with us, you agree to the terms listed below.


2. What You Agree To

By making a booking with GoTravelista:

  • You confirm all details shared with us are accurate.

  • You acknowledge you’ve understood the inclusions, exclusions and pricing before making payment.

  • You give us permission to contact you via WhatsApp, SMS, email or call for booking-related updates.


3. Payments & Billing

  • Prices shown in itineraries, quotes or messages are valid only until the time of booking.

  • Bookings are considered confirmed only after the required advance payment is received.

  • All payments are accepted in INR through UPI, bank transfer, online payment links or other approved methods.

  • Additional taxes (GST, state taxes, tolls, etc.) apply wherever applicable.


4. Cancellation & Refund Policy

Travel bookings involve multiple partners (hotels, vehicle vendors, activities, flights). Therefore, cancellations follow a blended policy:

Tour Packages

  • More than 20 days before travel → Standard cancellation charges apply

  • 20 to 10 days before travel → Up to 50–70% deduction

  • Less than 10 days before travel → No refund

Taxis

  • Cancellation within 24 hours of travel → Full/major deduction

  • Same-day cancellation → No refund

Flight Tickets / Special Bookings

  • Many such bookings are completely non-refundable as governed by airlines or vendors.

Refunds, if applicable, are processed within 7–14 working days after receiving confirmation from partners.


5. Date / Plan Change Requests

  • Trip rescheduling or modification is subject to availability.

  • New rates may apply depending on season, hotel inventory or vehicle availability.

  • Any difference in cost must be paid by the traveler.


6. Traveler Responsibilities

While traveling with GoTravelista, you agree to:

  • Carry valid government ID proof for all travelers.

  • Adhere to hotel/driver guidelines, safety rules, and local regulations.

  • Ensure personal belongings are secure.

  • Respect driver/rest timings, especially during long-distance/overnight travel.

We may refuse service without refund if any traveler engages in abusive, unsafe or unlawful behaviour.


7. Taxi Service–Specific Terms

  • Vehicle type is allotted based on your booking, but an equivalent category may be provided if the exact model is unavailable.

  • Over-speeding requests or unlawful activities will not be entertained.

  • Extra km, waiting charges, hill charges, parking, tolls and state taxes are billed as per the plan communicated.

  • In case of vehicle breakdown, a replacement will be arranged at the earliest possible time.


8. Limitations & Disclaimers

GoTravelista acts as a coordinator between travelers and service providers. Therefore:

  • We are not liable for unexpected delays due to weather, traffic, strikes or natural events.

  • We do not cover losses arising from theft, misplaced items or personal emergencies.

  • Compensation, if any, will not exceed the amount paid for the specific service.

  • Some itinerary points may be modified due to operational or safety reasons.


9. Force Majeure

Events beyond our control — floods, landslides, pandemics, political disturbances, airline issues or government restrictions — may affect service delivery. In such cases, bookings may be rescheduled or adjusted as per availability but refunds may not be possible.


10. Privacy & Data

  • Your data is used only for booking, coordination and service improvement.

  • GoTravelista does not sell or misuse personal information.

  • By contacting us, you consent to receive trip-related updates, confirmations and alerts.


11. Dispute Handling

Any disputes or claims will fall under the jurisdiction of the courts in India, within the region where GoTravelista operates.


12. Contact Us

For any help, booking, support or clarification:

 

GoTravelista
📧 Email: hello@gotravelista.in
📞 Phone: +91 - 9422799034
🌐 Website: gotravelista.in

Privacy policy

GoTravelista (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a booking, or interact with our services, including tour packages and outstation taxi services across India.

By using our website or services, you consent to the practices described in this Privacy Policy.


1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you use our services, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Address

  • Booking details

  • Travel preferences

  • Identification documents (when required for bookings like flights, hotels, permits, etc.)

1.2 Payment Information

For paid bookings, we may collect:

  • Payment method

  • UPI ID, bank details, or card details (processed securely via trusted payment gateways)

Note: We DO NOT store full credit/debit card details on our servers.

1.3 Automatically Collected Information

When you browse our website, we may collect:

  • IP address

  • Device information

  • Browser type

  • Pages visited

  • Cookies and tracking data


2. How We Use Your Information

We use your information to:

  • Process and manage bookings (tours and taxi services)

  • Communicate confirmations, updates, or service-related information

  • Provide customer support

  • Improve our services, website performance, and user experience

  • Send promotional offers (only if you opt-in)

  • Comply with legal or regulatory requirements


3. Sharing of Information

We may share your information with:

3.1 Service Providers

  • Taxi partners

  • Hotel partners

  • Travel operators

  • Payment gateways

  • Customer support platforms

These parties receive only the information necessary to perform their service.

3.2 Legal Compliance

We may disclose information when required:

  • By law

  • By government or regulatory authorities

  • To protect our rights, safety, or property

We do not sell or rent your personal information to any third party.


4. Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Analyze visitor behavior

  • Offer personalized recommendations

You may disable cookies in your browser settings, but some website features may not function properly.


5. Data Security

We implement strict technical and organizational measures to safeguard your information, including:

  • SSL encryption

  • Secure servers

  • Limited access controls

While we strive to protect your data, no online transmission is 100% secure. You acknowledge this risk when using our services.


6. Data Retention

We retain your information for as long as necessary to:

  • Fulfill bookings

  • Maintain customer records

  • Meet legal obligations

You may request deletion of your personal data, subject to legal and operational limitations.


7. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (where applicable)

  • Withdraw consent for marketing communications

  • Ask how your data is used

For any such requests, contact us at the email provided below.


8. Third-Party Links

Our website may contain links to third-party services or platforms. We are not responsible for their content, privacy practices, or policies.


9. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.

We encourage you to review this page regularly.


11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

 

GoTravelista
📧 Email: hello@gotravelista.in
📞 Phone: +91 - 9422799034
🌐 Website: gotravelista.in

Cookie Policy

GoTravelista (“we”, “our”, “us”) operates an online travel platform offering tour packages and outstation taxi services across India. This Cookies Policy explains how we use cookies and similar technologies on our website to enhance your browsing experience, improve our services, and ensure site functionality.

By continuing to use our website, you consent to the use of cookies as described in this policy.


1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, login details, and browsing activity to offer a smoother and more personalized experience.


2. Types of Cookies We Use

a) Essential Cookies

These cookies are necessary for the basic functioning of our website. They enable:

  • Secure browsing

  • Navigation between pages

  • Access to site features like booking forms

You cannot disable these cookies as the website may not function properly without them.


b) Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website. We use analytics tools such as:

  • Google Analytics

  • Search Console tracking

They help us monitor:

  • Page performance

  • User behavior

  • Website traffic

  • Error tracking

This helps us improve the overall user experience.


c) Functional Cookies

These cookies allow the website to remember your preferences, such as:

  • Language selection

  • Saved form inputs

  • Regional settings

They improve usability and personalization.


d) Advertising & Marketing Cookies

We may use marketing cookies to:

  • Display personalized travel offers

  • Show relevant ads on third-party platforms

  • Track ad campaign performance

Tools used may include:

  • Google Ads

  • Meta Pixel

  • Third-party remarketing and advertising platforms

These cookies ensure that promotions and travel deals you see are relevant to your interests.


3. Third-Party Cookies

Some cookies used on our site may be placed by third-party partners, including:

  • Analytics service providers

  • Advertising networks

  • Social media platforms

  • Payment gateway providers

These third parties may collect data as per their own privacy policies.


4. Why We Use Cookies

We use cookies to:

  • Provide essential website operations

  • Improve website performance and speed

  • Analyze and understand user behavior

  • Personalize travel recommendations

  • Improve booking experiences for tour packages and taxi services

  • Deliver targeted advertising to users interested in travel


5. Managing & Disabling Cookies

You can control or disable cookies through your browser settings. Popular browsers allow you to:

  • Block cookies

  • Delete existing cookies

  • Notify you before websites store cookies

However, disabling some cookies may affect the website’s functionality, including:

  • Submitting enquiry forms

  • Accessing certain features

  • Viewing personalized travel deals


6. Changes to This Cookies Policy

We may update this policy from time to time to reflect:

  • Changes in technology

  • Service upgrades

  • Legal requirements

We encourage you to review this page periodically.


7. Contact Us

If you have any questions about our Cookies Policy, contact us at:

 

GoTravelista
📧 Email: hello@gotravelista.in
📞 Phone: +91 - 9422799034
🌐 Website: gotravelista.in

Best Price Guarantee

GoTravelista – Best Price Guarantee

Your Trusted Partner for Tours & Outstation Cabs Across India

At GoTravelista, we believe travel should be exciting, smooth, and—most importantly—affordable. That’s why we proudly offer a Best Price Guarantee on all our tour packages and outstation taxi services across India.

When you book with us, you’re not just choosing convenience—you’re choosing the lowest prices, transparent policies, and a customer-first approach.


What Our Best Price Guarantee Means

We ensure that the price you pay for any GoTravelista service is the best in the market. If you find the same tour package or cab service at a lower price from a verified competitor, we’ll match it or beat it.

Your trust matters. And we back it with the strongest price assurance in the industry.


🚖 Best Price on Outstation Taxi Services

  • Transparent fares—no hidden charges

  • Pay only for what you use

  • Lowest per-km rates for popular routes

  • Professional drivers & sanitized vehicles

  • Instant confirmation

Whether you're planning a family trip, airport transfer, or a multi-city journey—GoTravelista ensures affordable and reliable cab travel, every time.


🧳 Best Price on Tour Packages

  • Handcrafted itineraries

  • Curated stays, comfortable transport, and guided sightseeing

  • Customizable packages at unbeatable prices

  • Inclusive pricing—no last-minute surprises

  • Special deals for group bookings

From the mountains of Sikkim to the beaches of Goa, our tours are designed to give you premium experiences at non-premium prices.


🛡️ How Our Price Guarantee Works

If you find a lower price:

  1. Share the competitor’s quote or link.

  2. Our team verifies the details.

  3. We match or beat the price—simple!

We’re committed to maximizing value while maintaining top-quality services.


💼 Why Trust GoTravelista?

✔ Trusted by thousands of happy travellers
✔ Pan-India coverage
✔ Strong vendor network ensuring exclusive rates
✔ 24×7 travel assistance
✔ 100% transparency and customer satisfaction

When you choose GoTravelista, you’re choosing reliability, savings, and peace of mind.


📞 Get the Best Price Today!

Looking for a custom quote? Planning your next trip?
We’ll give you the best possible price—guaranteed.

 

👉 Chat with us on WhatsApp
https://wa.me/917004656698

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